Before you buy · Free tool

Read the fine print first.

Build a buying checklist for the trial, returns, delivery and warranty. Keep a copy for your order.

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Confirm the sellerRecord the legal seller, model, size and final checkout price. A marketplace or showroom may have a different policy from the manufacturer website.Confirm the trial windowWrite down when the trial starts, the last request date and any required minimum use. Distinguish a return request from completed pickup.Get return costs in writingAsk about pickup, shipping, processing and restocking fees; also ask which original delivery, recycling or setup charges will not be refunded.Check return conditionsCheck stains, damage, packaging, donation paperwork, location exclusions and restrictions after an exchange. Keep a mattress protector if required.Check the foundationMatch the required support, slat spacing and center support to your frame. Confirm adjustable-base compatibility for the exact model.Plan delivery and old-bed removalMeasure doors, stairs and hallways. Ask whether setup and removal are included, and whether those services remain nonrefundable.Read the limited warrantyRecord covered defects, indentation thresholds, exclusions, proof-of-purchase rules, prorated charges and who pays transportation.Save your evidenceKeep the invoice, order confirmation, law label, policy copy and written support answers. Calendar the trial deadline independently.Your order notes

This checklist stays in this browser tab. Download a copy before leaving. Notes are not submitted to Mattress Index.

A trial is a policy, not a promise of comfort

A long trial can still include fees, a waiting period and strict conditions. Our checklist separates these questions so you can ask the seller before buying and save the answers with your order. It is a planning aid, not a determination of your contractual rights.

Our brand policy comparison shows examples checked against manufacturer pages, including a published policy conflict. Your invoice, purchase channel and current terms matter more than an old number in a comparison table.

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Read the fine print first.

A trial is a policy, not a promise of comfort

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